These Terms & Conditions govern the use of the website www.consulting-ukraine.com and the provision of services by KNS Consulting.
By using this website, submitting a request through a contact form, or ordering services from the company, you agree to these Terms & Conditions.
1. General Provisions
KNS Consulting provides consulting, legal, accounting, HR, recruitment, outsourcing, and other business-related services for clients who plan to operate or already operate in Ukraine.
The information published on this website is provided for general informational purposes only and does not constitute individual legal, tax, accounting, financial, or business advice unless otherwise expressly agreed between the company and the client.
2. Company Services
The company may provide the following services:
- business consulting;
- legal support;
- accounting support;
- tax consulting;
- HR and recruitment services;
- business registration support in Ukraine;
- support for foreign investors;
- outsourcing services;
- other related consulting and administrative services.
The specific scope, timeline, price, and terms of services are agreed individually with each client.
3. Ordering Services
A client may contact the company through the website form, email, phone, or other available communication channels.
After receiving a request, the company may contact the client to clarify details, assess the client’s needs, prepare a commercial offer, or agree on further steps of cooperation.
Submitting a request through the website does not automatically create a contract or an obligation for the company to provide services.
4. Prices and Payment
The cost of services depends on the selected package, complexity of the task, scope of work, deadlines, and other relevant factors.
Payment is made according to an invoice, agreement, bill, or another document agreed between the parties.
The company reserves the right to change prices and payment terms. Such changes do not affect services that have already been agreed and paid for, unless otherwise agreed by the parties.
5. Client Responsibilities
The client agrees to:
- provide accurate, complete, and up-to-date information;
- provide documents, data, and explanations required for the provision of services in a timely manner;
- make payments on time;
- not use the website or company services for unlawful purposes;
- inform the company about any changes that may affect the provision of services.
The company is not responsible for delays or inability to provide services if such delays or inability result from the client’s failure to provide required information or documents on time.
6. Company Responsibilities
The company agrees to:
- provide services professionally and in good faith;
- use the client’s information only for the purpose of providing services;
- maintain the confidentiality of information received from the client;
- inform the client about important circumstances that may affect the provision of services.
7. Cancellation of Services
The client may cancel ordered services before their actual performance begins by notifying the company in writing.
If the performance of services has already started, the company may retain payment for work already performed, time spent, administrative costs, and other agreed or documented expenses.
Cancellation terms for specific services may also be defined in an agreement, invoice, or commercial offer.
8. Refund Policy
Refunds may be available if the services have not been provided and their performance has not yet started.
If the services have been provided fully or partially, a refund may be made partially or may not be available, depending on the amount of work already performed.
Refund decisions are made individually, taking into account the nature of the service, the stage of completion, and the terms agreed with the client.
9. Confidentiality
The company undertakes not to disclose the client’s confidential information to third parties without the client’s consent, except where such disclosure is necessary for the provision of services or required by law.
The processing of personal data is carried out in accordance with the Privacy Policy published on the website.
10. Limitation of Liability
The company makes reasonable efforts to provide high-quality and accurate consulting services.
However, the company does not guarantee any specific commercial, financial, tax, legal, or other result if such result depends on third parties, public authorities, changes in legislation, market conditions, or the client’s own actions.
The company is not responsible for losses caused by the use of general information from the website without obtaining individual professional advice.
11. Intellectual Property
All materials on the website, including texts, structure, design, graphic elements, logos, and other content, belong to the company or are used lawfully.
Copying, distributing, or using website materials without the company’s written consent is prohibited, except where permitted by law.
12. Links to Third-Party Resources
The website may contain links to third-party websites.
The company is not responsible for the content, policies, actions, or services of such third-party resources.
13. Changes to These Terms
The company may update or modify these Terms & Conditions from time to time.
The current version of the Terms & Conditions is always published on this page.
Continued use of the website after changes are made means that the user agrees to the updated Terms & Conditions.
14. Contact Information
For any questions related to these Terms & Conditions, users may contact the company using the contact details provided on www.consulting-ukraine.com.
Last updated: September 9, 2026